Privacy Policy

1. General

The protection of your personal data is of great importance to us. In this privacy policy, we inform you about which personal data we collect in connection with your use of our website and our services, for what purposes we process this data, and what rights you have.

The processing of personal data is carried out in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the European General Data Protection Regulation (GDPR).

2. Collection of Personal Data

We collect personal data in the following cases:

• When visiting our website: When you access our website, technical data is automatically collected, such as IP address, browser type, operating system, referrer URL, time of access, and pages viewed (log file data).
• When contacting us: If you contact us via the contact form, by email or by phone, we collect the data you provide, such as name, email address, phone number, company, and your message.
• When requesting a demo: If you request a free demo, we additionally collect information about your role, the relevant document types, and the monthly document volume.

3. Purpose of Data Processing

We process your personal data for the following purposes:

• Provision, operation, and improvement of our website
• Responding to inquiries and communicating with you
• Conducting and following up on product demos
• Analysing website usage to optimise our offerings
• Fulfilling legal obligations
• Protecting our legitimate interests (e.g. IT security)

4. Legal Basis for Processing

The processing of your data is based on the following legal grounds:

• Consent: Where you have given us explicit consent to process your data (e.g. when requesting a demo).
• Contract performance: Where processing is necessary for the performance of pre-contractual measures or the fulfilment of a contract.
• Legitimate interests: To protect our legitimate interests, e.g. for the operation and security of our website.
• Legal obligation: Where we are legally required to process the data.

5. Cookies and Tracking

Our website may use cookies and similar technologies. Cookies are small text files stored on your device that enable your browser to be recognised.

We distinguish between:

• Technically necessary cookies: These are required for the operation of the website and cannot be deactivated.
• Analytics cookies: These help us understand how visitors use our website. We use this data to improve the website experience.

You can configure your browser to block or delete cookies. Please note that some features of our website may be limited in this case.

6. Disclosure to Third Parties

We only share your personal data with third parties in the following cases:

• Service providers: We use carefully selected service providers who support us in operating the website and delivering our services (e.g. hosting, email delivery). These service providers process data exclusively on our behalf and under our instructions.
• Legal obligation: Where we are legally required to do so or upon order of a competent authority.
• Protection of our rights: To enforce our terms and conditions, to protect our rights, our security, or the security of others.

Your data will not be sold or shared with third parties for advertising purposes.

7. International Data Transfers

Our website is hosted on servers that may be located in the EU. Where personal data is transferred to countries outside Switzerland or the EEA, we ensure that an adequate level of data protection is guaranteed — whether through adequacy decisions, standard contractual clauses, or other appropriate safeguards.

8. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or destruction. Our security measures are regularly reviewed and adapted to the current state of technology.

Data transmission via our website is encrypted using SSL/TLS.

9. Retention Period

We store your personal data only for as long as is necessary for the respective processing purposes or as required by statutory retention obligations. After the retention period has expired, the data is deleted or anonymised.

• Contact inquiries: 12 months after the conclusion of communication, provided no contractual relationship arises.
• Log file data: Maximum 90 days.
• Contractual data: In accordance with statutory retention periods (generally 10 years).

10. Your Rights

Under applicable data protection law, you have the following rights:

• Right of access: You may request information about the personal data we process.
• Right to rectification: You may request the correction of inaccurate or incomplete data.
• Right to erasure: You may request the deletion of your data, provided no statutory retention obligations apply.
• Right to restriction of processing: Under certain conditions, you may request the restriction of processing.
• Right to data portability: You may request that we provide your data in a commonly used, machine-readable format.
• Right to object: You may object to the processing of your data at any time.
• Right to withdraw consent: If you have given consent, you may withdraw it at any time with effect for the future.

To exercise your rights, please contact us at zurich@esgroup.ch.

11. External Services and Tools

Our website may integrate the following external services:

• Google Fonts: For displaying web fonts. When you access our website, a connection is established to Google servers, which may result in your IP address being transmitted to Google. For more information, please refer to Google's Privacy Policy.
• Vercel: Our website is hosted via Vercel. Vercel may process technical access data. For more information, please refer to Vercel's Privacy Policy.

12. Minors

Our website and services are intended for businesses and are not designed for use by minors. We do not knowingly collect personal data from minors.

13. Changes to This Privacy Policy

We reserve the right to amend this privacy policy at any time in order to align it with changed legal requirements or changes to our services. The current version applies from the time of its publication on our website.

Last updated: March 2026

14. Contact

If you have any questions, concerns, or requests for information regarding data protection, you can reach us at:

Dokumentas — a product of ESGROUP
Vulkanstrasse 105, CH-8048 Zurich
Email: zurich@esgroup.ch
Phone: +41 43 321 99 82